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BBB Rating
A+
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AKA

The Classic Gourmet at Mediterranean Villa

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Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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1thompson

09/04/2008

Overall
They Destroyed my Wedding

Mediterranean Villa destroyed my wedding big time. JoAnne was my wedding coordinator and she pretty much demanded that I don’t use outside vendors. She started out nice at 1st, telling me and my husband that it was ok if 10-15 more quest show up at the wedding. Because with less people you was paying more per plate. They didn’t have red cake tape to put on the cake, so they asked me to go buy some if I wanted it. The day of the wedding before I had walked down. JoAnne demanded $500.00 extra because 15 more quest had showed up.



I asked her if she could just take it out of our deposit since we had already paid her in full. They made my quest stand at the wedding ceremony and took up the tables and chairs from them. During the cake cutting for the pictures, the knife wouldn’t cut through the cake because Jo Anne had placed a fake cake on the table. The grooms cake was dry and over cooked. And after all of that they still took my deposit. If you are reading this...please don’t use this place.. We spent $4,8000 and they was so rude and money hungry.

relm2008

04/23/2008

Overall
NO WAY

I had my heart set on this venue because it SEEMED to offer everything...a chapel, ballroom, food, flowers...the works. BUT when I deposited and began business with this place I QUICKLY learned I made a HUGE MISTAKE! The Sales Representative that was working on my wedding was not a professional wedding coordinator as they originally promised me. She had NO EXPEIRENCE in wedding planning. When I showed up for appointments, they were VERY UNORGANIZED, my file was lost more than once, I was rushed to make decisions...even PRESSURED to make decisions I was not happy with. My appointments were regularly cancelled even though I told them I would be traveling out of town to meet with them. When I showed up for a food tasting, none of the food was ready and to make matters worse, when the food was brought out, it wasn't what I requested for the menu at my wedding. My phone calls AND emails WERE NEVER RETURNED; I had to drive to the venue to get someone to talk to me. It got to the point where I decided this place DID NOT DESERVE MY HARD-EARNED MONEY so I booked with a different venue. They were unprofessional, did not go through with their promises and rarely kept appointments.

Details

Phone: (817) 557-2700

Address: 1111 Wet N Wild Way, Arlington, TX 76011

Website: http://www.mediterraneanvilla.net

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