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Phone: (409) 422-2513
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03/09/2018
Joe Gentry Automotive has seriously gone downhill. Ever since I started taking my car in January it seems to be a domino effect of problems. Long story short I ended up having to get my head gasket replaced because they missed certain things before. When I got it back a check engine light was on and ended up being a misfire in cylinder 3 (Gentrys replaced all the spark plugs), at this point I was over them and went to another mechanic and we discovered the plug was put in too tight so it was cracked and bent. Replaced it, engine light came on for a misfire in cylinder 1. I took it back to gentrys (because the spark plugs were paid for before so they should fix their mistake). I take it back and they begin telling me they want to look at some other things and when I let them know I don't trust them with my vehicle Joe Gentry himself gets all worked up and tells me to leave. Their work and customer service was very disappointing this time around and I have always recommended them to friends or family but this experience has opened my eyes. I would rather spend my money else where to get things done correctly instead of waste my time here again!
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Phone: (281) 422-2513
Address: 1301 N Main St, Baytown, TX 77520
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