More Info

Payment method
all major credit cards
Neighborhoods
West by Northwest Business Park, Northwest Houston, Fairbanks - Northwest Crossing
Category

Reviews

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TR
Tricia R.

08/13/2015

Overall

Enjoyed working with Johnathan today. He listened to all of my concerns and tailored what I needed. He was very personable and friendly with my family too. Thank you!

SG
Staffany G.

08/12/2015

Overall

They do a great job! Every time we call, they send a professional, courteous person to conduct our service. Casey was very diligent to go up into our attic and help me try to find the rodent infestation. She even checked the A/C vent in the bathroom, just below the attic, where the smell was strongest. It was very HOT during the day, and the smell was terrible. She kept a friendly smile on her face, the entire time, though. Thanks for all your help.

Staffany G.

KP
Keith P.

08/03/2015

Overall

Brad did an excellent job on both the interior and exterior of my house for the initial service. He was on time and very knowledgeable. Review by Keith P of Cypress, TX.

SM
Susan M.

08/01/2015

Overall

Brad came out to My House here in Cypress, Tx today to start my 12 monService contract with Alterra pest control, He Explained the process, and was Very courteous and professional, and worked very Hard in the heat to apply the sweepings, Granulars, and sprays that he said he would..I'd recomend Alterra to everyone I know...Great Job..!...Scot M, of Cypress, Tx.

Overall

Mr. Michael Beard was late, but he called me to notify me of the situation why he was running late. I appreciate that he took the time to let me know. He showed up and began to work on my yard. He took time to do the job well and explained the process. I was fairly impressed with his work ethic and would recommend him to other homeowners. Great customer service. Ray D of Stafford, TX

AL
Andrea L.

07/19/2015

Overall

Casey was awesome. Great service, knowledgeable, and superb customer service. Went way above and beyond to provide a great experience. Thank you.

KR
Keun R.

07/12/2015

Overall

George Ronne showed up on time and kindly explained what he tried to do for initial service and asked any concerns what he needed to know. He performed excellent job!. Thanks George. - Review by Keun R of Katy, TX

MY
Michelle Y.

07/10/2015

Overall

Awesome service! George Ronne did an excellent job on both exterior and interior of my house today!

Review by Michelle Y. of Katy, TX

JD
Jane D.

06/30/2015

Overall

Jane D - Oscar was on time and pleasant. He explained and performed the initial service. He thoroughly got rid of years of cobwebs and the wasps nests outside. nice!

JM
Jenny M.

06/29/2015

Overall

Jennifer M.- Casey always gives excellent customer service as well as great advice. She always has a smiling face. I appreciate her level of service greatly.

RS
Rosemary S.

06/12/2015

Overall

Rosemary S-Jason Pope did the exterminating in my home last week for the first time, he thoroughly explained the entire process and he answered all of my questions and I ask a lot of questions...Thanx Jason

MF
Michael F.

06/09/2015

Overall

Michael F.: Jason Pope came today for my quarterly service treatment. I had absolutely no problems with how he performed his job of treating my outside all around. He complimented my on how nice my place looked in comparison to some homes that he has been to. I thanked him for his nice attitude and wished him a blessed day.

JF
Judy F.

06/05/2015

Overall

Judyf Jason pope came today for quarterly treatment . Excellent job! Thanks

KS
Kim S.

06/05/2015

Overall

I just had a great experience with our new service man named TJ. He was courteous, took care of the webs, and made sure that I knew exactly what he was doing.

SL
Stephanie L.

05/29/2015

Overall

Had them out for the first time and I'm excited to see these dang spiders and ants go away. My service pro, Trevor Jones was very professional and patient while I explained all my bug issues. Hope it works!! Can't do 5 stars until the buggies disappear :)

MV
Marcial V.

05/29/2015

Overall

George Ronne did a fantastic job. As a new customer, he explained in detail the process of what he was going to do, very courteous and he listened to every concerned I had. Definitively very good individual and very reputable company to hire services from. Thank you. Marcial Vilchez

SR
Simon R.

05/29/2015

Overall

George Ronne did an amazing job. He took the time to listen to my concerns, explain things, and was over the top courteous. Very happy. Simon R.

RH
Rachel H.

05/27/2015

Overall

Trevor Jones did an amazing job yesterday. This was our first treatment with your company, and he took the time to listen to my concerns, explain things, and was over the top courteous. Very happy. Rachel H.

LJ
Leslie J.

05/26/2015

Overall

Steve Mata was exceptionally courteous, kind, and professional. Steve was patient with all questions we had and thoroughly explained every detail, as we are new to pest control. Thank you, Steve!

Details

Phone: (713) 690-7378

Address: 8800 Jameel Rd Ste 100b, Houston, TX 77040

Website: http://www.alterrapestcontrol.com

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