Cinco Tires & Auto Repair

Terrible experience here. I went to change a flat tire to this "Cinco Tires & Auto". The owner/cashier come to me and said he didn't have one for my car, he offered me a "good used tire" for $45.00 I had no choice I told him ok. After he installed, the tire started to shut air all over the place and was ripped from the side. Clearly it was a flat tire he was offering me for $45.00 !!



So he said that was the only tire he has, but he can repair it and put it back for the same price!! Are you kidding me??!!!! I told him instead I will like my flat tire back. He got very rude because he couldn't rip-me-off $45.00 and he put it back tire. Then when he finished he told me, its $20.00 for that!!! ..... What??? I asked him $20.00 for what??? His response was "This is a business, nothing is free"



I always avoid wasting more time, so I said fine I don't have any cash, but here is my credit card. I just wanted to leave that places as soon as possible.



Well, I handed my credit card and he refused to honor my signed credit card!!!! He said unless I would present him with an "ID." Ok, good I handed him my drivers license and he said he can't accept that because it wasn't a California Driver License!!! Unbelievable!!!



Really?? did I heard right? I got enough I told him that I didn't need to show any ID at all, because I have already signed on the back of the card and he can just check my signature. (which is true according to visa policy)



I told him you can call or check visa to verify what I said. However, he said it was his business policy and tried to intimidate me by yelling at me and threatened to call the police to arrest me because I was "refusing" to pay!!!!!.



I replied, since you had my credit card & my driver license, I not refusing to pay, you are refusing to accept the payment" I told him to go ahead and call the police so this can be resolved. Then he went to his copy machine and copy my drivers license!!! I asked him what he was doing and he said that the only way to accept my card will be if he take a copy of my DL. Then he proceed charge my credit card an extra $2.00 and he said was credit card checkout fee.



After that terrible experience, I read about merchant guidelines and according to them this is a direct violation of the Visa and Master Card merchant guidelines and violate the State of California law. http://www.privacyrights.org/fs/fs15-mt.htm#2



Also I was little worried about him having a copy of my ID, but I make a report to the credit agencies and also reported to the credit card company.



IF YOU WANT TO AVOID PAYING $22.00 FOR NOTHING, HAVE YOUR IDENTITY STOLEN OR HAVE THE SAME EXPERIENCE WITH THIS DUMB GUY. DO NOT GO THERE!!!!



Remember to avoid a terrible experience with this information Cinco Tires & Auto 300 N La Brea Ave Inglewood, CA 90302 (3407) 310-671-1515

THE WORST SERVICE EVER!!! I just spoke to the owner over the phone and she was so rude I could imagine dealing with her in person. I called to ask her a question and she yelled at me, talked over me and hung up in my face. In an economy where business is hard you would think she would treat customers better. I would never recomend this place to anyone. DONT GO HERE!!!!