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        BBB Rating
        A+
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        Extra Phones

        Fax: (972) 221-2831

        AKA

        Superior Pool Service Inc

        Superior Pool Svc Inc

        Other Link

        http://www.superiorpoolservice.com/contact

        Categories
        Swimming Pool Repair & Service, Swimming Pool Equipment & Supplies

        Reviews

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        MC
        Mike C.

        09/12/2018

        Overall
        Expertise
        Professionalism
        Promptness

        I had a unidentified leak in my pool where I was losing 2" of water per day. I contacted Superior as recommended by my Dad. Stacy, the owner put me in contact with Rebecca who got me on the schedule a few days later. Trent and Smitty got the leak identified and fixed in 3 hours! Great knowledge, had all the tools on hand. I could not be happier with their service! Highly recommended!!!

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        anonymous

        05/17/2011

        Provided by Superpages
        Overall

        Based on strong recommendations, we engaged Superior Pool Service (Superior) to renovate and re-plaster our pool. The plastering job included a 2-year warranty but was expected to last seven years or more with proper maintenance. Within three years of completion, the plaster began to crack. Superior couldnt explain the expanding cracks in the plaster but was willing to attempt repairs at our cost and without diving into the pool to determine the extent of the damage. (Superior was unwilling to bear even a portion of the expense of repairs.) Since the pool has been very well maintained, we paid another pool company to enter the pool and inspect the plaster. That company found that the plaster had been applied without being properly bonded and as a result had begun to crack. We also learned that there is no assurance the cracks can be fixed and that the safest option is to re-plaster the pool. We are very dissatisfied with Superiors work and do not recommend using its services.

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        spring2

        05/13/2011

        Overall
        We were very disappointed! Ha...

        We were very disappointed! Having received a number of recommendations about Superior, we had them re-plaster our pool. It looked very nice, at first. We received a 2-yr. warranty on their work but, quite frankly, expected the job to last much longer, as we take VERY good care of our pool. Unfortunately, after just 3 years the pool developed several cracks (some in excess of 12” wide). Superior refused to take any responsibility; we were told that if we wanted repairs, we'd have to pay for them--that they were unwilling to pay even half! Granted, the warranty had expired; but we did expect more from a company of that (supposed) character. We won't use them again and certainly cannot recommend them!

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        sh1853

        05/13/2008

        Overall
        Pleased

        Excellent service. They were extremely focused on keeping the pool area clean while working and left in neat. They showed up when they said they would and finished on time as well. Recommend to anyone.

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        Details

        Phone: (972) 221-2253

        Address: 301 Thomas St, Lewisville, TX 75057

        Website: http://www.superiorpoolservice.com/contact

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