Brookwood Automotive Service Center

I recently moved from out of state and have been here twice and referred a friend. The guys were always friendly, knowledgeable and professional and have fair rates. They are now my "go to guys." Thanks for the great service!

charlotte D I took my car up to brookwood automotive on a Thursday july 9th my car wouldn't hold a charge I bought a new battery but something still was draining my battery I called brookwood and talk to the reception she set an appointment for me to bring my car in I took my car up to book and dropped it off ryan called me the next day and said your car needs a alternator the alternator is bad and your power steering hose is leaking and the power steering switch needs to be replace I said ok how much will it be for my car to be fixed he said with parts and labor the total cost will be 536 ryan called me everyday giving me an update on my car but never once did he say that the price had went up they car until the 17th when I went to pick up my car the reception showed be a bill of appropriately a 1000 a little bit over I said old no ryan told me on the phone 536 she said ryan has gone home for the day let me go get the owner the owner came to the counter and was very rude and disrespectful and tried to over talk me and basically said I was lieing about the price that I was told and that I needed to list to him because he felt like he was right. I was telling him that I just bought a new battery and a warrant for my car and he said the battery had a short in it and he took it back and got a warrant after I saw that the conversation was not going anywhere I just stop talking and ask him to go ahead and ring me up so I could get out of their. I felt like he was mocks me and making rude comments I would not recommend this show to anyway due to the way the owner handled this situation I give the business a 4 star rating the reception and the mechanic was nice

The service started out great...fixed my starter issue and then the scavenge hunt began. You need a oil change..no problem. Then Ryan thought he identified a way to fix another problem and asked to keep the car another day. He in fact did not identify the problem and I ask him to put the car back and I would bring it in on June 9th because my daughter needed to use the car during the following week. I went to pick up the car and it was shaking and later found out it was linking two different types of fluid. I called an left a message over 4 days ago and still no response. Lesson learned..no more shade tree mechanics.

Great group of people there...professional without being odd. Very friendly. Fixed my driver side door panel and didn't charge me. Highly recommend theses guys...thanks fellas

Very honest and gets the work done right the first time!