Ashley Furniture Homestore

Love my new furniture! Everything was new and beautiful! Doris Miller was our sales associate and she was wonderful! Delivery was great too! They even delivered earlier than expected, very awesome! They called first to make sure it was ok to deliver early. I think I'll come here from now on for my furniture needs/wants!

In store service was great. During the delivery and install a few pieces from my bed frame was stripped. The guys offered to leave the half finished frame until someone else could come and swap the pieces out. I also had a bunk bed which was great. I told them there's no point in leaving an unfinished project. I called the store the next day, the delivery guys wrote we refused the delivery. I explained to the manager what happen, she was like okay but we are still charging the 10% restocking fee. I don't think I should be charged 10% on a defective product that shouldn't have been sent out. Then i spoke to a guy, he said "well,the parts that's not defective you still have to pay to restock them" .....also the lady said the middle of the month the bed will be back in Stock then the guy said that week. I'm over it, I don't think I'll ever purchase from them. Good luck on your purchases and I hope it work out.

I ordered furniture in October of 2014 and as of 2/1/2015 I'm still waiting for my furniture. I was told it would take 2-3 weeks. Continuously told one of the pieces is on back order. I can't get anyone to return my calls or emails. Worst purchasing experience I have ever had.